0. Changing your TV box takes just over an. The Disney+ 6-month subscription offer is open to participants who purchase and activate a new eligible Samsung Galaxy S23 family device, Galaxy S22 family device, Tab S8 family device, Z Fold3, Z Flip3, Z Flip4 5G, Z Fold4 5G, S21FE or S20FE. If you’ve got TiVo using your remote go to Home > Apps and Games > All Apps and Games, then select TV Channel Upgrades. You've come to the right place. For simple, wallet-friendly SIM-only deals, Virgin Mobile is a good bet. Ask for FREE. Just ask our driver or our colleague in the Virgin Megastore and they will assist you. A TV problem. Virgin Media Bigger Bundle. Reply. For activating an existing SIM card by phone -. You just need to give Virgin Media 30 days’ notice that you want to leave. Although we do our best to provide families with excellent parental controls, technology cannot provide 100%. I went online to take up the offer, was told I was done, and I'd receive an email confirming my new monthly payment and that the movies woudl be active within 48hrs (up to 72hours in busy times). Typically, the activation process can range from a few minutes to a few hours. If you're using the Minute2Minute service, you can keep your account active by setting an Auto Top-Up option for $15 every 90 days. I'm still being redirected to option of "join Virgin" , even when choosing "I'm already both O2 an Virgin customer" (which is the case and both accounts are on my name) Message 3 of 10. How does my business move from Virgin Media Mobile to an eligible O2 Small Biz product?. Overall, Virgin Media aims to make the installation process as smooth and hassle-free as possible, and their customer service team is always available to answer any questions or concerns you may have. How long are shows available to view on Virgin Media Player for? + Most of our programmes are available to view for 30 days after broadcast, but some content may. You will then need to enter the last 4 digits of the long number located under the barcode on the plastic wallet sized card from which the sim was removed. If you’re installing broadband, TV, and a phone line, the process. All the information you need to setup your. Upon checking you should at least put $20 on your account if you`re on a pay as you plan and make sure that your account is on a good standing in terms of payment for a monthly plan. Virgin Media – 150 from our home phone or mobile, 0345 454 1111* on any (* call costs vary) from 8am: to 9pm Monday to Friday, to 8pm Saturday, to 6pm Sunday. Kindest. [landline number including the area code] #. Ports can take up to two hours to complete unless you have a bill pay account with multiple SIM cards. 4; 0; 0; SamHolding. We recommend doing this 9 months before you expect homebuyers to move in. When you see the ‘Starting Up’ screen, you can pull the tab out of the remote. then it will only take about 10 minutes - 1 or 2 hours, depending if everything stays the same or not. Thanks Cleoriff, but there is not a working solution as an answere. 14. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. Pick from the hottest releases and watch them instantly at home or download to watch on the go. The self-install or Quickstart installation should take about an hour and thirty minutes (1hour 30minutes) because of how straightforward the installation. Stream Credit offers customers a 10% saving on their subscriptions when they add them via their Virgin Media bill, giving them even better value on the entertainment they love and can't live without. And what else do you need to do to activate it? It normally takes about one to two days to process your request. £8 a month add-on or at no extra cost. 1. Everything you need is posted to you. Sky will credit your account with up to £100 if Virgin charges you termination fees. And with those flights earning twice the usual. The Caller display is not on yet. All you need to do is enter your phone number and the 19-digit SIM number (found on the back of the SIM), and Three will get you up and running within two hours. I am out of contract and wanted to look at options to change my plan. Available to Virgin Media residential broadband customers on M50 broadband or faster. Sky will credit your account with up to £100 if Virgin charges you termination fees. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. If you already have a line, we’ll switch your broadband remotely. Broadband up to 1 Gig but I have no email for Netflix and clicking activate Netflix in my virginmedia gives me a choice to pay for it. This should also take place within two weeks of your order. 4. Note: The installation typically takes about two (2) hours but can sometimes take longer. WiFi Guarantee with WiFi Max: Available to Virgin Media residential broadband customers on M125 broadband or faster provided you are not taking services in any of our 2022/2023 network expansion areas. How long does it take for the speed upgrade to happen? If you was already a 02 customer you would have to bolt using the 02 app and can take 14 days. Don’t worry about calling us to activate your Back-up Hub – we’ve already popped the SIM in for you. Within 5 Days. Or you may be quicker than average! You won’t be involved the whole time. Hello, No we weren't offered self install, and the technician had to install the line today as he mentioned needing to drill through the wall. 160. g. Virgin Media;. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. Post to Facebook . At least 30Mbps download speeds in every room or £100 one-off credit. If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and. 128 days and counting with no broadband. Wi-Fi is. Hi First thing I did was look through the spam folder. If you phoned in and did the regrade it's usually immediately, unless you are also receiving new equipment. B. 50 per month. on 05-12-2022 19:50. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. This includes: The Stream box. It normally takes no longer than 7 days, however with it being a special promotion the changes will need inputting manually which may explain the delay. How long does it take to activate a new phone? Activating a new phone can vary depending on a few factors. Simply press 1 when you get through to the automated menu, and you'll be put. Virgin Media Community Manage Your Account Account - Cable How long does an upgrade take to activate? Options How long does an upgrade take to. will also be set out in your order confirmation. Sounds like it hasn’t been activated. How long does Virgin take to activate?. Have your Virgin account number and area reference number on hand. It can take up to two weeks for the Volt benefits to activate on your Virgin Media package after signing up. It would take far too long to catalogue the amount of time and effort I have spent trying to get this resolved, but I’ve been placed on hold numerous times with telephone support, been asked the same questions ad nauseum by level 1 support staff, been promised things will get resolved within one week (which turns into 2 then 3. Currently, Virgin Stream requires a £35 one-time activation fee. This includes: The Stream box. All you have to do is connect to the internet on the device supporting an eSIM, open the Virgin Mobile App and go to your profile. Choose any bundle that includes broadband and TV - just hit Customise your package to add it. On average it can take 16 days to create your first bill, in which time you'll have been receiving services from us. Sometimes you may notice that the monthly price for your services has changed. Online I ordered an upgrade to my package to add BT sport collection. Virgin Media installation times Virgin Media has its own network, but installation times are similar to Openreach network providers, at approximately 14 days for a new customer. A power adaptor to plug into the Stream box and a power socket at the wall. If you don’t need to use it for a long time, it might be worth switching it off to save some of its juice for later. This can take up to 24 hours, but usually happens a lot quicker. Turn on and start the Box. Once your gift has been despatched, it should be delivered to you within 14 days. Is it taking a while to activate your network? on 03-05-2023 11:12. Thanks for your post @susanpowell1, and a very warm welcome to our Community Forums! Any speed upgrades should come into effect immediately - unless this is a free upgrade as part of Volt benefits, which can take up to 14 days to process. Virgin Media’s Back-up Hub trial begins 19th July and ends on 20th August 2021. This should be something like "192. Next. Step 3 Once you get your new SIM, the switch process starts as soon as you put it in your mobile. When you receive it, you will need to sign into my virgin media and on the overview page page click on the confirm sim swap button. Check out the do's and don'ts, in our Community FAQs. £73. This generally happens automatically around 5 days after you receive the remotes unless you update the boxes yourself. 33K; jpeg1. 0/5. Your My Virgin Media account gives you the access you need to manage your products, pay your bills and get support, making things so much. g. Get connected to the Virgin Mobile network Next, wait for the SIM to connect to the Virgin Mobile network. Hi @richam79, thanks for reaching out to us on the Virgin Media forums. 59pm on the date initially confirmed in writing with that customer. 65. When you do receive the activation mail, click the link within that and it'll take you to activation. Unfortunately that has been what I’ve been doing with no success. Keep in mind Even if you have a phone socket in your home, you might still need an engineer visit to get your line up and running. Thanks 7 hours ago | Posted in My Virgin Media App. Average Delivery Time. Enjoy!Ring virgin they will update ur router settings for 8t to work. You’ll find them on top of the email. Phone line - 5 mins. 59pm tonight, Monday 30 October, and covers all new Virgin Australia bookings made for flights through to 31 December 2023. Even better? Our site request service is at no extra cost to you (although further requests for the same site may be charged). A broadband speed boost to the next available level (up to a max of 1Gbps) and up to 3 WiFi Pods (if needed) at no extra cost. Keeping your number is as easy as 1, 2, 3. We would like to show you a description here but the site won’t allow us. Typically, the activation process can take anywhere from a few minutes to a few hours. I have been with Virgin for years and years and never missed any payments. Virgin Media Installing your TiVo broadband phone in Self Care Videos 11-04-2017; Resolved: Virgin Media lines engaged in Announcements 28-02-2017; Getting help with your Virgin Media services in Help 29-07-2016; Troubleshooting your Virgin Media router in Help 29-07-2016In your Stream kit you’ll find everything you need to get the Stream box up and running. Depending on the plan and your location, there may or may not be fees associated with that specific plan. 132Mb average speed. Also take a look at: how to get best WiFi signal Or, you can follow our help guide for more advice on setting up your Virgin Media broadband. Step 2. Virgin TV customers can now access a host of popular shows and movies available exclusively on Paramount+ for £6. * Call costs may vary. Set up new equipment, track orders, and activate your My Virgin Media account. a broadband speed boost to the next available level (up to a max of 1Gbps) in your household with up to three WiFi Pods if needed. STAC to 75075 for free if you don't want to keep your phone number. If the name on your Virgin Media broadband account matches the name on your O2 mobile account, your Volt benefits will be added automatically within 14 days. My contract says the speeds start today, my online account still shows M250 but the change my package page is showing that I have Gig1 Fibre Broadband. For those accounts, porting can take eight working hours. Just contact Virgin Mobile At Your Service at 1-888-322-1122 to activate your account using a Top-Up Card or a debit/credit card. Select the ITVX app > You’ll need a login credential to use ITVX the first time you open it. co. On a rolling contract and just taken out a new contract with faster speed. Heads-up! Only the Account Holder and Authorized Members can upgrade. It’ll only take a minute. Mbps average. I was sent the contracts and an estimated start date for the upgrade being - 5421786. 96. Back in October 2021 we announced our first joint product that gives customers the best of both Virgin Media and O2. Existing Intelligent WiFi Plus customers will be individually informed when they are moved to WiFi Max. Welcome to Virgin Media! This video will take you through installing your broadband, step by step. No phone line. A broadband speed boost to the next available level (up to a max of 1Gbps) and up to 3 WiFi Pods (if needed) at no extra cost. 0 and V6 box with Powerline. Further exclusions & legal stuff apply. Virgin Media has taken note of this, and launched Stream from Virgin Media: a new, contract-free digital TV solution, for new and existing broadband customers. No, you can keep using the same phone you’ve always used. We would like to show you a description here but the site won’t allow us. How long will the QuickStart installation take me? WiFi Hub - 30 mins; Phone line - 5 mins; TV box - 15 mins It can take up 14 days from the date your services are activated for the benefits to be applied for both Virgin Media and O2 services, but we normally see the O2 benefit being applied first. 86% average network uptime (based on measurements from customer routers across the Virgin Media network. INFO to 85075 for free if you want your Switching info. Reply. When you’re with both of us, you’ll enjoy double the mobile data on every eligible O2 Pay Monthly plan in your name, in your household, a broadband speed boost to the next available level (if you aren’t. Or 0800 956 6000 from any other mobile phone or landline. 90 per year. Or you may be quicker than average! You won’t be involved the whole time. However, in some cases, it may take up to 24 hours for the SIM card to fully activate. Dr8B4ll. Your order is complete. Once we're done, you'll see the details in the 'Order tracking' section of My Virgin Media. Get connected to the Virgin Mobile network. It has been a month without - 5095378But I think that only lasts so long before dissapearing !-----Ultimate Volt, 2 x TV360 boxes 0 Kudos Share Reply. Oh, that might be the issue as O2 was still my old address. It’s also worth mentioning that Virgin Media offers the fastest widely available fibre optic package in the UK, with average download speeds of an eye-popping 516Mbps. Options. Virgin Fibre Areas only. r/UKPersonalFinance. Virgin Media installation: Here's what you need to understand. Click on the Get a Gift Card icon. UK and ROI residents 18+ only. Tuning in 345 ViewsHow long does it take to activate virgin mobile blackberry curve 8530? How long will it take for my virgin mobile blackberry phone to activate . I upgraded to UHD Sky Sports and received a confirmation email a week ago saying I'd get another email soon telling me when it would be - 5341819 - 2For help tracking your order, contacting the courier or rescheduling your delivery, see our help guide. How long does Virgin Media Broadband take to activate? If you're a new customer, we'll activate your account automatically two days after your QuickStart pack collection or delivery, unless you’ve already completed set up yourself. £70. How do I use my virgin experience day voucher? How do I use my gift card? You use your gift card to purchase our experiences So checkout as normal and when you get to the payment section, you will see in red writing “add a gift card”. When moving home, you’ll probably have a long list of things to do. Upgrading Fibre and TV to Hub 3. Enter your identification details. All new customers signing up to Virgin Media TV will now get the 360 box, and existing customers with either the V6 or TiVo box can choose to upgrade. A. 0 and V6 box with Powerline. However, if the property has not had a Virgin media connection before it could take up to 14 days. Greater than 81%. You can also request your PAC/STAC and SI for free by logging into My O2 Business and going to My Account or by texting: PAC to 65075 for free if you want to keep your phone number. Dr8B4ll. Just adding myself to the list of people with Ultimate Volt but no Netflix activation email. In response to jbrennand. Next, wait for the SIM to connect to the Virgin Mobile network. You can also call virgin mobile. ³For existing customers who bring their own phone or who purchase a device at full price. > Tap the 'Payments' icon on the menu bar, select 'Manage regular payments'. . Large deals; Broadband in me area; Fibre broadband; Cheap broadband; Broadband available;. If your usage charges since the last bill are not going to show landline calls, then this section should be removed from the site, because it’s misleading. We would like to show you a description here but the site won’t allow us. Stream is the new plug and play TV box from Virgin Media that lets you pick and choose your entertainment each month – and only pay. I have it paid up to date now though. STARZPLAY rebranded to LIONSGATE+ on 29 September. Once Volt is activated, you’ll be moved onto the next-highest Virgin Media broadband speed. r/UKPersonalFinance. Joining in. Unique you've got your equipment home, her may need some aid setting she. Each box will also need to be connected to your VM Hub modem via Ethernet or Wi-Fi. When your household is with Virgin Media and O2 you’ll get supercharged speeds, data and WiFi. Courier, Own Driver. 4. Screenshot at the bottom of this post. Subscribe me. If you had an Ethernet cable and/or a phone cable previously connected, plug those in too. Whereby you'll just use the same email address as. Lets say you give notice to cancel today, so cancellation is the 18th November. I notice you also have a post in the broadband. Stream Credit is an awesome new perk when customers pay for their entertainment subscriptions through their Virgin Media bill. It'll take just over 30 minutes. When you’ve got your QuickStart kit, we’ll activate your account and you can start installing your Virgin Media. O2 pay monthly customers are not subject to a time limit and can unlock their phone free of charge at any. They would need to speak to the team on 0800 183 1234. The best way to contact Virgin Media to cancel is over the phone. How do I activate volt? Kenshin. • 9 days ago. See the list below on how long it should take. You can also speak with us to order a replacement SIM card via our text messaging option, just send a message to 07533 016422. 50 a month (£30 to £54 a year) depending on the exact bundle they have. Reboot the VM Hub to see if the upgraded speed profile is available. In conclusion, the time it takes for a SIM card to activate can vary depending on several factors. As a Virgin Media customer, you pay for your services in advance. Join. Activate a physical SIM when moving from another provider to TelstraVirgin Media last month revealed its new all-in-one steaming TV box, Stream, which is available to buy now. . Netflix activation in Stream from Virgin Media 2 weeks ago; Once your existing Netflix plan ends, you can add Netflix to your Virgin Media bill when you restart your plan – either on the Virgin TV box or in. Speed upgrade on virgin. However, if you have an existing Virgin Media connection, they offer a self-install package called QuickStart. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. Subject to paragraph 40 (exclusions), a Communications Provider must pay automatic compensation to a customer if it does not activate a customer’s fixed line or broadband service by 11. Select this and it will then pop up for you to enter your long 19 digit card number and the security pin. Prices may increase at any time during the contract. We'll telling you select long it takes, what you'll need, and thing to expect. For £12. My first bill is higher than I was expecting? When your services are installed / activated you're assigned a billing cycle in our system. Services only available in Virgin Media network areas. In some cases, you may be asked to pay a security deposit to get service re-connected following non-payment. Whether you are an existing Virgin Media customer or not you are eligible to earn rewards by referring your friends to a Virgin Media service as a new customer. Overall, Virgin Media aims to make the installation process as smooth and hassle-free as possible, and their customer service team is always available to answer any questions or concerns you may have. css"> <iframe aria-hidden="true" title="GTM" src="height. 99 a month to subscribe to the service. Excludes broadband faults and broadband network outages. Refer to the list of devices and find the console listing, then obtain the appropriate IP Address of the console written beside it. A standard service transfer fee of £20 is charged if you take your Virgin Media service with you to your new address, and your monthly charges will stay the same. How to change an existing Virgin TV box to a Virgin TV V6 box . Courier, Own Driver. WiFi Pod (white) Using our mesh WiFi Pods (white), boost your home broadband coverage and make sure no room is left unconnected. g. If you didn’t get a text message, give our automated line a quick call on 0800 953 9500. on 23-02-2022 12:43. Installing V6, Hub 3. In this scenario, you'd be billed 5th November-4th December on your penultimate bill, then a few days after. Delivery Methods. Press Home. 12". An Ethernet cable – The. Virgin Media Store lets you buy the latest and greatest movies and TV Box Sets – often before they come out on DVD. If you have any issues you could try rebooting and that usually prompts the box to reset itself allowing the new channels to be transmitted. What you should know before you port your number. If you can set up using a Self-Install pack, but choose to use an engineer for. Grab its old V6 remote control: tap the Home button, select Apps & Games > Upgrade To Virgin TV 360 Now > OK. How long will the QuickStart installation take me? WiFi Hub - 30 mins. Highlight the show you want. Excludes Essential broadband customers. Ask for FREE. This will happen unless you were already a customer of both before 18 October 2021. If you choose another Netflix plan, you’ll only have. Mbps average. Your billing period say is the 5th-4th of each month and this is produced on the 20th of each month. 99 per month . this appears to be a common problem, I have recently upgraded my package to one that includes Netflix Standard, but I have not received an activation email, nor does the link work on the Virgin Media site, when I contacted Virgin Media by phone the answer was. Need help activating your Virgin Money credit card online? Here in this video, we will show you quick & easy methods on how to activate Virgin Money Credit C. 0 Kudos. 2. I'm sorry to hear you haven't received the email activation link for Netflix. com etc. 1 Kudo. Experiencing Virgin Media broadband issues? From broadband setup to slow internet problems, find everything you. Virgin Media was the UK’s first provider to offer broadband, home phone, TV, and mobile plans. (12) months from the date Virgin Media activate the additional services, or activate the change to your bundle. it does not even display my old package. apparently IT need to do something. 06/12/15 - 15:19 in Virgin Media TV and Phone #1 Received a targetted email offer from VM yesterday for 6 months half price Sky Movies. Whether you are an existing Virgin Media customer or not you are eligible to earn rewards by referring your friends to a Virgin Media service as a new customer. When your household is with Virgin Media and O2 you’ll get supercharged speeds, data and WiFi. net email address concerned is correctly tied to your current Virgin Media broadband account then changing the password solves this in most cases. Greater than 15%. In this case, you'll need to go into My O2 to activate your benefits. By clicking Accept, you consent to the use of cookies. In some cases, you may be asked to pay a security deposit to get service re-connected following non-payment. How long does my data boost last? An unlimited data boost lasts for seven days. will typically be 12 months from when we activate your . You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. 99 per month based on a 30 day rolling monthly cost. Terms and Conditions. Conclusion. Thanks for coming back to us. No, you can keep using the same phone you’ve always used. If your usage charges since the last bill are not going to show landline calls, then this section should be removed from the site, because it’s misleading. If you're having your services installed by one our engineers, you'll be able to choose the installation day and timeslot when you place your order. This will happen unless you were already a customer of both before 18 October 2021. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. 2. There are 996 devices. r/VirginMedia. After that, you may get a message with further instructions. Subject to survey, network capacity and credit check. To understand why this may have happened. ago. What does the Virgin 360 box offer? Launched in November 2020, the Virgin 360 box is the latest set-top box for customers taking Virgin Media's cable TV service. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. 0 / V6 box) can be waived, or given half price. However, if you’re on one of our 30-day rolling contracts you’ll need to pay an additional one. However, many users are unaware of the activation process and how long it takes. Broadband. So clearly, the Virgin Media Stream box can do a lot – but it’s not perfect on any front. Three has a special SIM activation page on its website. Baby TV. Virgin Fibre Areas only. In short, this means that customers will be able to buy Virgin Media and O2 products together, for the first time, and take advantage of new benefits. Just to recap, the Pending: Adding Soon dissappeared a day before I called the call centre. per month. Both Sky and Virgin Media will be reluctant to let you go. It usually takes between 24 and 48 hours for the broadband to be fully activated. This includes TV, Broadband, Wi-Fi Boosters, Phone and Wall Sockets. Enter the email address or the mobile number you gave us when you joined Virgin Media. Hi, I would extremely appreciate help in this matter, I currently am looking to retrieve a phone number from a sim that has been deactivated a year ago, I have has a lot of important business contacts that have this phone number and really need this number back, there must be some way to getting the phone number reactivated, how long does virgin. Virgin Media Connect App: Take control of your bills, broadband and Wifi network the smart way, with Virgin Media’s brand new app. 63/month (£43. on 07-11-2022 22:17. Enter your My Account username and password. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. Upgrading TV to a new V6 box with Powerline. For example: [mobile number including the country code] #. Stream Credit offers customers a 10% saving on their subscriptions when they add them via their Virgin Media bill, giving them even better value on the entertainment they love and can't live without. The handset will detect the original number provided by Virgin Mobile, and will not take any porting request to Virgin Mobile into account. Keep us updated on how it goes and if you ever have any other query, feel free to reach out and we will assist. How long does an upgrade take to activate? eden2. With Virgin Media, it’s easy to find out what broadband, TV and home phone options we can provide for your development. Legend 148 Views Message 2 of 6 Flag for a moderator. Tuning to this channel automatically launches Netflix. How to check or change your activation date. 35. Max Traffic Rate. css"> <iframe aria-hidden="true" title="GTM" src="height. Order a new phone or SIM Only plan from us. Follow the steps below to activate your Netflix account and start watching right away. 1. I received an email confirming the order saying it would take 3 days to activate (surprising length of time). Information about Virgin Money Debit Cards: using your debit card, depositing cash and cheques, using your debit card abroad, and Mastercard Identity Check. 99 to unlock a handset, while prices. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. . They told me that was ok and then took my payment details. You can withdrawSimple & easy steps to activate the virgin simHow long does it take to activate my virgin mobile micro sim? 45% - How do you put in an sd micro card in a virgin mobile samsumg intercept? 26% - I have a virgin mobile rumor touch cell phone with the usb cord and a laptop and im tring to put songs i love on the micro sd memory card but when i p?👍 If VM didn't have a monopoly in so many rentals, they'd definitely not have as many customers. Available with M50 broadband or faster. Unlimited texts are included on your Virgin Mobile plan – just minutes after you tap Send, they should ping up on your recipient’s mobile. My elderly neighbour has spent hours trying to contact Virgin Media to get upgraded to Sky Sports 1,2,3,4 after been held on line for more than 15 minutes at each attempt he gave up and rang a different number, he told me this was "cancellations" number who at first said they couldnt help but then did, he has signed up for Sky Sports 1-4 but. For example, you pay in September for October’s services. Both prepaid and postpaid accounts can be activated via SMS. Find out the answers to any questions you may have about our mobile service. Phone line - 5 mins. An Ethernet cable – The. You'll see this icon when we think it'd be helpful for you to pause the video. For Virgin Media TV, Broadband or Home Phone queries, dial 150 from your Virgin Landline or call 0345 454 1111 from your mobile. Find out the answers to any questions you may have about our mobile service. How do I activate volt? Every time I try it sends me to my O2, then when I've signed in there, it sends me back to virgin with no option of - 5203267If you’re unhappy and make a complaint, please let us try to put this right, so you’re completely satisfied, in 8 weeks or sooner. Renewed my contract in May, Netflix apparently included (as per written contract), no activation email received (even still now), no option to activate it in my account. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Make the call to the Virgin automated number. Available online only with AutoPay. I'm a Virgin Media customer. If you're installing broadband, TV, and a phone line, the process should take around one hour and 15 minutes. 99. Perfect for streaming. To activate a SIM with Asda Mobile, insert the SIM card into your phone. Once you're with O2, you can contact customer services for both O2 and Virgin Mobile by dialing 202 from your mobile.